JouBookJouBook
User guide

JouBook User Guide

Discover how the platform works, step by step.

Table of contents
  1. Initial account setup
  2. Invite your clients
  3. Manage appointments
  4. Client tracking
  5. Payments and billing
  6. Analytics and statistics
  7. Notifications and communication
  8. Security and privacy

1. Initial account setup

Before inviting your clients, configure your professional profile.

  1. 1

    Complete your public profile

    Dashboard → Public profile. Add name, specialty, photo, bio and address.

  2. 2

    Define your services

    In Services, create offerings with duration and price.

  3. 3

    Set your availability

    Define working hours per day of the week.

  4. 4

    Block time off

    Use Blocked slots for vacations or holidays.

💡 Tips

A professional photo increases client trust.
Be precise about consultation durations to avoid overlaps.

2. Invite your clients

Your clients need an account to book and track their appointments.

  1. 1

    Share your public link

    Your profile is at clients.joubook.com.

  2. 2

    Send an email invitation

    Use the 'Invite a client' card on the dashboard.

  3. 3

    Client creates account

    Verification code by email.

  4. 4

    Access clients.joubook.com

    Dedicated subdomain to book and manage their profile.

💡 Tips

Add your booking link to your email signature.
Print a QR code of your profile for your office.

3. Manage appointments

Centralize all your bookings in a single view.

  1. 1

    View appointments

    All upcoming and past bookings.

  2. 2

    Confirm or cancel

    Confirmed, completed or cancelled.

  3. 3

    Automatic reminders

    Email reminders before the appointment.

  4. 4

    Filter by status

    Pending, Confirmed, Completed, Cancelled.

💡 Tips

Confirm appointments quickly to reassure your clients.
Cancellations automatically free up the slot.

4. Client tracking

Keep an overview of your client base.

  1. 1

    Unique client list

    Total number of distinct clients.

  2. 2

    History per client

    All past and upcoming appointments.

  3. 3

    Communications

    Custom notifications or reminders.

5. Payments and billing

Manage online or in-person payments.

  1. 1

    Enable online payments

    Connect Stripe to accept credit cards.

  2. 2

    Set prices

    Client pays at booking time.

  3. 3

    Track your revenue

    Current month revenue on the dashboard.

  4. 4

    Manage your subscription

    Plan and usage in Billing.

💡 Tips

Online payments significantly reduce no-shows.

6. Analytics and statistics

Measure the growth of your practice.

  1. 1

    Analytics dashboard

    KPIs: monthly bookings, conversion, revenue.

  2. 2

    Trends

    Most requested days and times.

  3. 3

    Data export

    Download your data for accounting.

7. Notifications and communication

Stay in touch with your clients automatically.

  1. 1

    Confirmation emails

    Sent with each booking.

  2. 2

    Pre-appointment reminders

    24h before the appointment.

  3. 3

    Cancellation notifications

    Both parties informed.

8. Security and privacy

Your data and your clients' data are protected.

  1. 1

    Secure authentication

    Verified email required.

  2. 2

    Encrypted data

    Sensitive info stored encrypted.

  3. 3

    GDPR compliance

    Export or deletion of data on request.

💡 Tips

Auto sign-out after inactivity and on browser close.
Ready to get started?
Create your account for free and set up your business in minutes.
Create your accountSee pricing